SKYPE OPERATIONS FRAMEWORK
The shift to the cloud can be daunting. That’s why Microsoft created the Skype Operations Framework (SOF), which provides a multi-faceted approach to the successful deployment of Skype for Business.
We use SOF to effectively deploy Skype for Business online, to help you realise high-quality business outcomes and adoption practices in your communications strategy. SOF drives the success and quality with Skype for Business online though its three phase PLAN, DELIVER and OPERATE framework.
Gather the right business and technical information to design and prepare you Skype for Business deployment.
Transition your Business to a new platform with new tools and usages to discover and master
Maintain the highest quality of service experience through close monitoring and continuous training
Create consensus between key stakeholders and teams on:
– Objectives,
– Key results,
– Current situation and
– Overall design.
All team members share the same vision and understanding to drive success.
Execute site by site enablement and adoption activities,
Initiate Operations to support the deployment.
Maintain a great long term user experience which underpins ongoing adoption, usage and ROI.
Rapidly identifying quality / reliability hot spots and executing targeted remediation.
Apart from being a Gold Microsoft Partner in Communications, Cloud Platform, Cloud Productivity and Enterprise Mobility Management, we are also experienced in delivering some very successful Skype for Business deployments in the Office 365 environment. Don’t take our word for it though! Read what our customers have to say in some of our case studies.
To make things easier for you, we’ve put together some great offers for our SOF offering in Office 365. Click on the What’s on Offer button
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