Five companies, three key functions, one solution

Short Description

As a parent company with four subsidiaries (made up of Griffith Hack, Shelston IP, Watermark and Glasshouse Advisory), Intellectual Property (IP) services provider Xenith IP Group Ltd faced a very unique technology problem. They were keen to create efficiencies across key business functions – HR, IT, executive and finance – that all five companies shared, however the challenge was ensuring that the while the data and clients for each company remained separate and without compromising security.

Details

  • Task: Efficiencies across multiple business units
  • Collection: Intellectual Property
  • Technology: Office 365
  • Client: Xenith IP
  • Project Date: 2018
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Main Features

  • Office 365

01.

About Xenith IP

Xenith IP Group Limited is the holding company for a group of entities providing a broad range of intellectual property (IP) services and advice along the innovation pipeline, providing clients with a holistic service offering around their IP and the opportunity for a better commercial outcome.

The Business Need

Subsidiary Griffith Hack had worked with Insync Technology for several years, so Xenith knew Insync to be credible and trustworthy which was a key deciding factor due to the level of data security required for this project as well as minimal disruption to all 5 businesses.

Xenith IP needed someone who really understood their business, Insync undertook a design stage with Xenith and then workshopped and designed the solution.

02.

“There was a lot of detail and documentation, but Insync didn’t just send it to us; they took the time to explain the design and helped us form requirements.”

Kris Mason, IT Manager, Xenith IP Group

03.

The Challenge

Migrating 5 companies data across to Microsoft 365 without compromising security and with as little downtime and business disruption as possible. As well as this it was imperative that the internal IT team, from helpdesk to systems engineers were engaged in the project early on so not to alienate the team and ensure they contributed to the success of the project.

Key Outcomes

“Migrations were smooth, there was no downtime and very few issues,” says Kris Mason. “Most users didn’t know they’d been moved.”

All up the project took 12 months – two months of discovery and design work, one month for the proposal, and then nine months for the work itself, with Insync building the core infrastructure and delivering the project in incremental stages.

Xenith’s technology is now aligned with its business structure, with IT shared across five companies and deployed across eight offices.

Email downtime has reduced significantly and employees have access to always up-to-date technology.

04.

05.

The Future

Not only are Xenith more agile as a business, but they’re also better set up for future acquisitions now that their infrastructure process is bolted down. Right now, the focus is on telephony, with Skype for Business being rolled out.