inside insync , | 2020/11/16 at 1:57pm

Inside Insync – Sharon Peacock

Today we meet:

Sharon Peacock

Office Administrator

Time with Insync: February 2019

Previous notable time in IT industry/customer/vendor:  Prior to commencing with Insync I worked in the medical industry as an Administration Secretary for 25years.

What are your best skills for your role?

As an Administration Secretary, I find being flexible, approachable, and able to time manage are the most important. I can definitely say any tech skills are off this list!

What do you like about your role?

My previous roles prior to at Insync were very different, here no two days are the same. I like the variety. Each day I work across multiple areas of business from Service Desk, Accounts, Sales to working with the project team – it’s great to work with such great people. I also really value the flexibility I have for work-life balance.

What trends are you seeing with customers?

In my position, I have really noticed the impact COVID has had on our customers.  COVID meant a lot of customers had to relocate their staff to work from home, this meant quite a few orders came through for headsets etc. Working from home has become the new trend.

What do you think about the opportunity for Teams for customers?

From what I know about IT – and that is not a great deal, Teams is a great communication tool for internal and external customers.

Where have you used Insync core values in Insync everyday work life:

“Don’t walk past a problem” as it will only get bigger! And incorporated in this is being open and honest.

What do you like to do in your downtime?

I usually like to keep busy.  I like to be at home doing gardening and presently I am trying to finish decorating my home.  Away from home, I love to go camping to reconnect with the universe.  The beach is another favourite to visit with my husband and girls, especially the dog beach!