inside insync , | 2020/09/07 at 12:35pm

Inside Insync – Ian Culliver

Today we meet: 

Ian Culliver – Senior Consultant 

Time with Insync: Early 2019 

Previous notable time in IT industry/customer/vendor: 

Having worked full time in IT for 20 years, I have worked in or with almost every industry Australia has to offer. I still remember floppy disks if that counts for anything? 

What are your best skills for your role?

My ability to help analyse issues and identify problems has always helped with managing IT systems and issues for my customers. Lately, I have had the opportunity to work with our clients to help develop and improve their systems and processes. This non-technical engagement is aimed at bridging the gap between IT staff and the commercial operations. 

What do you like about your role?

Being able to help create change and improve people’s effectiveness and work life balance. 

What trends are you seeing with customers?

COVID has changed the attitude of some senior leadership on the value remote working can provide. I have seen customers that were strongly against having a remote workforce, embrace and encourage this recently. Some are now looking to continue and even expand flexible hours and remote work locations beyond COVID. 

What do you think about the opportunity for Teams for customers?

The collaborative nature and the integration of supporting products are the key to a remote workforce being effective. If this platform continues to simplify the interactions and integrations between people and products, this will only further enhance the effectively and productivity of all involved. 

Where have you used Insync core values in Insync everyday work life: 

I would like to think that I never promote or push a solution or product that wont work for a customer. Not every business has the same needs, desires, or wants and sometimes you need to help curb the enthusiasm of senior staff and help get the foundations in place. Being honest and not bulls#!ing them about their expectations and the road ahead is imperative to a successful partnership. 

 

What do you like to do in your downtime?

Scuba diving. I’m inside and at desk enough so when I can I like to tune out and find a trench, channel or shipwreck to paddle around and in.