Adoption & Change Management

Level up your workforce with specialist guidance and hands on support

The technical support from Insync has been great. They provided clear, honest answers and practical and informed assistance. The staff have a very good understanding of the technology and our business needs and this has been invaluable. Insync has a direct line to Telstra and Microsoft so are well positioned to take advantage of Microsoft developments. TasPorts has certainly benefited from this.

– Mark Vosper, IT Manager, TasPorts

One of the best things about Insync was their ability to shift the focus of the training provided. With OneDrive, they identified weaker adoption experiences and addressed this directly. It was much more effective than just rolling out the steps of a generic training program.

– Megan Cetinic, Head of Governance and Culture, Food Agility

It’s good to have a local team to get some face to face. Insync Technology are a great bunch. Very knowledgeable. Immediately accessible. They always get back quickly.

– Tim Harris, Saint Stephen’s College Network Administrator

Thank you very much to the Insync Team for the assistance provided to Maria today and the previous few weeks, the result was an extremely smoothly run Live Event for the Commissioner.

– Troy Hampel, Queensland Building & Construction Commission

Given the virtual nature of the event this year, I really want to call out one company and that’s Insync… I wanted to thank the General Manager, Nathan Belling for offering to build and host this year’s UHack platform… what you’ve been using all weekend was developed by Insync. I think you’ll all agree it has worked effectively and the Insync team should be very proud of what they’ve built…

– Professor Craig Johnson, University of Tasmania's Executive Director Innovation & Enterprises


Adopting a smarter way of working

Insync Technology supports customers to find smarter and better ways of working. We provide tailored programs to organisations who have not yet realised the full potential of their Microsoft features. By providing in-depth, customised programs with a focus on business outcomes – we help your workforce level up with a goal of working better. 


Through initiatives like our Champions Program and the Insync Technology Microsoft 365 Bootcamp we help businesses to shift their workforce mindset from traditional to a Modern Workplace.  


We work with customers to ensure they have the right policies, frameworks and knowledge to work collaboratively. We provide expertise based on specific knowledge gaps. Insync Technology understands that change doesn’t happen overnight, and our staggered programs reflect this. We provide a forum for ongoing discussion and introduce new skills once staff are familiar with the basics to provide a seamless transformation.  
Maximise your existing Microsoft investment
Increase knowledge and familiarity across core applications and features
Provide a forum to share insights and explain new features
Reduce inbox clutter and increase productivity
Access to a range of learning guides, videos and practical tips

Food Agility overhauls IT software to become a connected and collaborative modern workplace

Established in 2018, Food Agility grew quickly and by the following year there were staff working from multiple locations across the country. The office productivity tools and multiple-point solutions initially set up were no longer manageable. The Food Agility team were becoming increasingly frustrated with trying to use platforms that didn’t integrate with each other. In 2019 Food Agility sought help from Insync Technology to review and improve the way the organisation was working – with a focus on collaboration and teamwork. Food Agility found that Office 365 also provided much better connection for remote staff and made the staff feel like one team, not multiple divisions of a team.

There’s a lot of advice I can give but the two key things are to a) start small and let staff get familiar, you don’t want to overwhelm them and b) invest in training. The training we received from Insync Technology has been instrumental in our successful migration to Office 365. I just can’t imagine having the same experience if we hadn’t had such comprehensive and thoughtful training,” 

Megan Cetinic, Food Agility CRC
Head of Governance, Corporate and Culture

Who We Help

  • Government
    Insync is a trusted supplier to local, state and federal governments. We believe every public sector organisation can transform service delivery, business process and technology operations to positively impact staff, constituents and the community. We acknowledge the need to do more with less and deliver results. Our government focused solutions create a complete, flexible, and trusted platform that encompasses the entire IT ecosystem, from server to cloud, and desktop to mobile devices.
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  • Financial &
    We understand the challenges facing a modern business because we are one! We know having the right tools and modern IT technologies in place is essential to focus on core business objectives such as growing sales, increasing productivity, and improving efficiency. Our Modern Business solutions get you back to focusing on the important work, such as customer experience, operational excellence, and business innovation.
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    Financial &
  • Education
    We have extensive experience working with schools and universities across the country. We understand the challenges in the Education industry such as the need for richer learning experiences, the complexity of siloed data and admin systems, and struggles with managing BYOD. Our Modern Workplace solutions empower schools and tertiary education providers by using technology as a driver for innovative, effective learning.
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