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Polycom RealConnect for Office 365 and Skype for Business

Polycom RealConnect for Office 365: Why it’s an even bigger deal

Posted by: Damien Margaritis in Office 365

In a previous blog, I discussed the added benefit of PSTN Conferencing capabilities when used in conjunction with Skype for Business Online. Meeting participants could continue to join from their Skype for Business client or a web browser, but now they could also choose to join via phone: very much still an important use case. […] Read more

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Skype for Business: Cloud PBX Tenant Dial Plans Have Landed

Posted by: Damien Margaritis in Cloud PBX

Within the on-premises world, dial plans have been around for quite some time, and not just within OCS/Lync/Skype for Business. For most organisations, the way users were dialled on traditional PABX systems was by their extension. It was possible to look up a user in a contacts list and then dial them, but ultimately the […] Read more

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Deploying Sonus CloudLink: Missing $dnsName in the certificate $CertFullName

Posted by: Damien Margaritis in Cloud PBX

When deploying Cloud Connector Edition, I would have to say that Sonus’ CloudLink offering has made life a lot easier. A single 1RU appliance that houses everything I need to enable PSTN access for Skype for Business Online CloudPBX users, and also allow integration with existing on-premises solutions the customer may be migrating away from. […] Read more

e5 2

Why Should You Upgrade To Office 365 E5?

Posted by: Stuart Moore in Office 365

For any organisation with over 200 users, the prospect of upgrading to Office 365 E5 should be an enticing one. While it may seem to cost a little more per user up front, the benefits (from both a cost and feature point of view) over a plan like E3 are enormous, especially when you consider […] Read more

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Moving Insync to Melbourne!

Posted by: Stuart Moore in Awesome Tech

Just kidding! It’s not as drastic as it sounds. We had our company Christmas Party over the weekend. Normally this involves flying our other branch (Melbourne) into Brisbane. This is pretty par for the course with most companies – fly the smaller branches into Head Office as it’s the most cost-effective way to get everyone […] Read more

Office 365 servers

Office 365 Australian Datacentre Move

Posted by: Stuart Moore in Industry News

Just days remain for customers to opt-in for Office 365 Australian Datacentre move We are all rapidly approaching the 31 October deadline for Office 365 customers to request to move their data to the Australian datacentres. Lots of customers when initially configuring Office 365 would have been provisioned in the Singapore and Hong Kong based datacentres. […] Read more

Cloud pbx cut

Cloud Connector Edition – Removing a site?

Posted by: Stuart Moore in Cloud PBX

I was implementing a small Proof of Concept on Skype for Business Cloud Connector Edition (CCE) for a customer and I uncovered some odd behaviour with regards to their CCE deployment. The customer had tried to deploy the CCE environment themselves and had gone some way along the journey to getting it deployed. This seems to […] Read more

Office 365 servers

Top 5 questions regarding the move to the Australia Datacentres for Office 365 Customers

Posted by: Stuart Moore in How To

This article was originally written by Marnie Fulmer. To read the original, view this link. Microsoft previously announced that they would move the core data for all existing customers to Australia. With the revised program approach launched this week (15/7/2016), customers who want to move their core data need to specifically request a move in order to guarantee […] Read more

office 365

New reporting portal in the Office 365 admin center

Posted by: Michael Barton in Office 365

Understanding how your users are using Office 365 is extremely important to you as an Office 365 admin. It allows you to efficiently monitor your service, identify issues, plan support and training and to report back on the investment to your management. Today, we’re excited to announce the new reporting portal, which provides you with […] Read more

Illustration and Painting

ANNOUNCEMENTS: Skype for Business and Office 365 – from Enterprise Connect 16

Posted by: Michael Barton in Industry News

I tuned in to the live Skype Broadcast (so cool) of Enterprise Connect 2016 held in Orlando, Florida. Microsoft live streamed the keynote of Corporate VP for Skype for Business, Zig Serafin to thousands of people online at the time and later on as a recording. One of the things that struck me is the […] Read more

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